Privacy Policy & Legal Information

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a deposit, or contact us for support. This may include:

• Personal identification information (name, email address, phone number)
• Financial information (payment method details)
• Gaming activity and preferences
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and payments
• Communicate with you about your account
• Comply with legal and regulatory requirements
• Improve our services and user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights:

• Right to Access: You can request access to your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to certain types of processing

Legal Basis for Processing

We process your personal data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Our services are only available to individuals who are 18 years of age or older. We take age verification seriously and implement robust measures to ensure compliance with legal requirements.

Verification Process

• Identity document verification
• Address verification
• Payment method verification
• Ongoing monitoring for suspicious activity

We are committed to preventing money laundering and terrorist financing. Our AML procedures include:

• Customer due diligence
• Transaction monitoring
• Suspicious activity reporting
• Record keeping
• Staff training

LottoFluxWave operates under strict regulatory oversight and holds appropriate licenses for online gaming operations. We comply with all applicable laws and regulations in the jurisdictions where we operate.

Regulatory Bodies

• Gaming Commission License
• Financial Conduct Authority Registration
• Data Protection Authority Compliance

If you have any questions about this Privacy Policy, GDPR compliance, or our data practices, please contact us:

• Email: [email protected]
• Address: 88 momentum boulevard, docklands vic 3008, australia

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer directly at: [email protected]

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: January 2024